Privacy Policy

Lawful Basis for Processing Personal Data

In compliance with the Data Protection Act, 2019, we process personal data on the following lawful bases:

• Consent of the data subject

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Protection of vital interests

• Public interest where applicable

3. Personal Data We Collect

We may collect and process the following categories of personal data:

A. Recruitment Services

• Full name

• National ID number or passport number

• Email address and phone number

• Postal and residential address

• Curriculum Vitae (CV)

• Employment history

• Educational qualifications

• Professional certifications

• References

• Work permit information (where applicable)

B. Tours & Travel Services

• Full name (as per passport)

• Passport details

• Date of birth

• Nationality

• Contact information

• Travel preferences and booking details

• Visa documentation

• Payment details

C. Website Usage Data

• IP address

• Device and browser information

• Cookies and tracking data

• Pages visited and interaction data

4. How We Collect Personal Data

We collect personal data through:

• Online forms on our website

• Job application submissions

• Travel booking requests

• Email, phone, or in-person communication

• Cookies and similar technologies

• Third parties such as employers, partners, or travel providers

5. Purpose of Collecting Personal Data

We process personal data for the following purposes:

Recruitment

• Matching candidates with employers

• Verifying qualifications and experience

• Facilitating interviews and placements

• Conducting background checks where necessary

• Complying with employment and immigration laws

Tours & Travel

• Processing bookings and reservations

• Arranging flights, hotels, tours, and visas

• Processing payments

• Providing travel updates and support

General Business Purposes

• Improving our website and services

• Responding to inquiries

• Sending service-related communications

• Marketing (where consent is provided)

• Fraud prevention and security

• Compliance with legal and regulatory obligations

6. Sharing and Disclosure of Personal Data

We may share personal data with:

• Employers and recruitment partners

• Airlines, hotels, embassies, and tour operators

• Payment service providers

• Government authorities where required by law

• Professional advisors (legal, accounting, compliance)

We do not sell personal data to third parties.

All third parties are required to handle personal data in compliance with applicable data protection laws.

7. International Data Transfers

Where personal data is transferred outside Kenya (for example, to international employers, airlines, or hotels), we ensure appropriate safeguards are in place in accordance with the Data Protection Act, 2019.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill recruitment or travel services

• Comply with legal and regulatory requirements

• Resolve disputes

• Enforce agreements

Once no longer required, personal data will be securely deleted or anonymized.

9. Data Security

Skill Voyage implements appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include secure data storage systems, controlled access, and confidentiality obligations for staff and partners.

While we take reasonable steps to protect personal data, no electronic transmission or storage system is completely secure.

10. Rights of Data Subjects

Under the Data Protection Act, 2019 (Kenya), you have the right to:

• Be informed of the use of your personal data

• Access your personal data

• Object to the processing of your personal data

• Request correction of false or misleading data

• Request deletion of your personal data

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

Requests to exercise these rights may be submitted using the contact details below.

11. Cookies and Tracking Technologies

Our website may use cookies to improve user experience, analyze website traffic, and enhance security. You may disable cookies in your browser settings; however, certain features of the website may not function properly.

12. Children’s Data

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent, except where permitted by law.

13. Complaints

If you believe your personal data has been handled in a manner inconsistent with this Privacy Policy or the Data Protection Act, 2019, you may contact us directly. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact:

Skill Voyage
Email: office@skillvoyage.co.ke
Phone: +254781800008
Address: Main Branch - Suite 12, New Muthaiga Shopping Mall, Thigiri Ridge Road, Nairobi

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